Why did you apply for the Distribution Centre Operations Graduate Program?
My current skills I felt would be challenged within this environment, I also wanted to work for an Australian owned multi-faceted business and Coles Logistics provided this. With nearly 800 stores in a large and complex operation, your skills will be put to the test.
Logistics isn’t for the faint hearted, University will give you the tools and logistics will put those tools into real life experiences!
What is the coolest experience you’ve had in the Graduate Program so far?
Earlier in 2016, a storm hit South East Queensland which resulted in road closures due to flooding, this placed severe pressure on the trucks that were currently on the road to hit their store delivery windows. I worked closely with our transport provider and monitoring Department of Transport and Main Roads QLD website to find alternative roads for travelling, we successfully delivered products to our customers in full and on time which meant that Coles customers were able get the products they wanted!
What are some of your day to day tasks?
We rotate all the time, for example, if you are in receiving, it will be planning your labour to unload all allocated trucks for the day in the most efficient way. In addition to this, you also manage volume coming into the DC and this will mean working closely with our transport providers, suppliers and head office.
If you are in despatch you will be responsible for in full and on time deliveries to hundreds of stores daily, meaning that our customers walk into their local store and buy their groceries with all products on there shelves.
What do you love about your Job?
Constantly being busy and challenged whilst having either a function to manage or a project to work on. The beauty with Coles is that they trust you to work autonomously, but if things get too much there is a mountain of support to get the job done.
What is the biggest challenge you’ve faced in the program so far?
My background is white collar and moving into a blue collar Distribution Centre has been a large eye opener to me. Adapting and getting to know your team is so important, they are all different and have their own lives and challenges, they are also the engine of our operation and without them we couldn’t do our roles.
The retail landscape in Australia is very complex; we are in a highly competitive environment with new company’s entering the market rapidly. This creates healthy competition to deliver low prices and quality service to our customers. Being part of the Logistics team gives me a great opportunity to help Coles deliver quality, service and value to our customers, making us stand out from our competitors.
What has been the most rewarding experience so far?
I love walking into my local store and seeing the shelves all full, thinking that I have had a small part in ensuring that this has happened. If the DC is performing well, then the stores will have one less thing to worry about. Throughout your various rotations, you will have the ability to make a difference and work on some really exciting projects.