The chance to rotate cross-functionally was a highlight of my graduate experience at Coles! Essentially, a cross-functional move is the opportunity to rotate through separate parts of the business. A opportunity that Coles encourages you take advantage of to set you up as a well-rounded Graduate at the end of your experience .
My journey started in Central Operations, the vital link between Store Support Centre and our stores. I gained significant knowledge and experience in how our stores run, what their needs are and, subsequently, how to best land changes at store-level. My next stop was the Strategy & Delivery (S&D) team, the beating heart of our business’ analytical thought and long-term planning.
Now I look at answering the following questions:
How do we secure future growth? What would happen if we started selling a new class of product? What will the Australian market look like in 5 years?
The demands of the S&D team couldn’t have been more different to that of Central Operations. My knowledge of store operations is highly valued by the S&D team which illustrates the merit in completing a cross functional move to both add value to your Graduate experience, and to the teams you move into.
Different teams meant different ways of thinking and tackling problems. Different teams also meant meeting people from all over the business. Different teams meant gaining an intimate knowledge of our business. I can't recommend it enough!