Interview Tips

How you can prepare

  • Ensure you have reviewed the advertisement and have an understanding of the key elements of the role.
  • Think about the strengths, skills and experience you could bring to the role and what opportunities the role presents for you.
  • Use all available tools to research Coles, whether this is the internet, annual reports, news articles or visiting your local store.
  • Prepare a list of questions that you would like answered in regards to the role, company and employee benefits.
  • Some questions can be anticipated, ensure you have thought of some relevant answers that demonstrate your experience in these areas.
  • Ensure you are on time to your interview. If you are running late, call the Executive Recruitment Centre to let us know.
  • Know who you are meeting; ensure you know the name of your interviewer(s) and their position within the organisation.

What you can expect at the interview

Most interviews for Store Support Centre positions consist of both technical and behavioural questions. Behavioural questions enable you to describe your experience, knowledge and capabilities in areas relevant to the job for which you have applied. A behavioural interview typically asks questions relating to your past experience i.e. Can you describe for me a situation in which you were responsible for managing a tight timeline?

Your interviewer will also provide you with further insight into the position and will provide you with the opportunity to ask any questions you may have.

Getting the best out of your interview

  • Ensure you listen to what is being asked. Feel free to ask your interviewer to repeat or rephrase a question if you require further clarity.
  • Answer questions in a clear and concise manner and draw on relevant examples from your working history.
  • Avoid Yes/ No responses.
  • Show your motivation and interest in the role by asking relevant and well thought out questions.